Team - Rebecca Armenta (Product Manger) Nick Robinson (Lead Engineer) Eldon Chan (Engineer) Henry Chan (Engineer) Robert Vasques (QA) Gaia Boyd (Lead UX Research)
Designed the LegalShield member experience. We refactored mobile Andriod and iOS apps into a React native experience that would work for both devices. We also worked towards launching a desktop experience for members to manage their legal affairs where they would want to. LegalShield is a subscription law service that allows for a “Lawyer on demand” type experience.
Prior app
New mobile app designs
new splash screen and branding
call scheduling managed to save a significant amount of man hours per week for our partner lawfirms
we crafted new email templates & designs to go along with the release/new branding efforts
the meat of our application was the creation of the service request pattern, a way to request new legal service from one of the legal shield providers
A service request could vary depending on the task at hand but followed the same basic structure shown above.
mobile task page - we had multiple different task pages that would be implemented depending on the service request at hand. For example a request for a Will might be a 8-9 task process, where a request to fight a traffic violation would only consist of 3 steps.